About ISO 9001
What Is ISO?
ISO (International Organization for Standardization) is a worldwide federation of national standards bodies, at present comprising 140 members, one in each country. The object of ISO is to promote the development of standardization and related activities in the world with a view to facilitating international exchange of goods and services, and to developing cooperation in the spheres of intellectual, scientific, technological and economic activity. The results of ISO technical work are published as International Standards.
What Is ISO 9000?
The ISO 9000 family of standards represents an international consensus on good management practices with the aim of ensuring that the organization can time and time again deliver the product or services that meet the client’s quality requirements. These good practices have been distilled into a set of standardized requirements for a quality management system, regardless of what your organization does, its size, or whether it’s in the private, or public sector.
Why Implement ISO 9000?
To keep customers satisfied your product (or service) needs to meet their requirements. ISO 9000 provides an internationally tried and tested framework for taking a systematic approach to managing your business processes (your organization’s activities) so that they consistently turn out products conforming to customer expectations. Thus resulting in consistently happy customers! What’s more, many industries from all over the world now require it from their subcontractors including the automotive (AS-9000), Aviation (QS-9000) and government/military contracts. The bottom line is that more and more, customer are demanding a commitment to and proof of quality.